The promise was to bring the best of US-style service culture to a market which had become notoriously bad at helping customers make the most of the proliferation of gadgets in our homes.
But as the three-year anniversary of Carphone Warehouse's tie-up with Best Buy approaches, and with just six British stores to its name, the US electricals powerhouse's plan to conquer the UK still looks like a pipe dream. The venture is predicted to rack up losses of up to
